I even attempted calling on the phone and got nowhere; all I could hear is usually a recurrent message and Once i ask for to talk to client relations, I might get hold up on.
My challenge was a bag which was overweight. A single female stored declaring I could only choose fifty lbs, regardless if I informed her I had been delighted to pay for overage costs. This other girl was not far too helpful. Having said that, Nina Kong went really outside of her approach to help me… contacting for details, wanting matters up…she even helped me move the bag to a safe site whilst I went as a result of it to check out if I could rearrange and pull some excess weight out.
I know the way tough airline staff function. I happen to be a Repeated flyer since the The us West times. I'm the initial to deliver the “work nicely finished” Discount codes to attendants on flights, and, I treat Every person with utmost respect.
Distressing more than enough to pay a higher price to the round-journey ticket, distressing sufficient that there was a end —— I've had a handful of non-stoppers about to Cleveland from Albany in the past. It will make me worried about flying.
The crew members were the most non caring I have ever been with a flight with. It reminded me off my times from the hotel company when we had union and non union groups. I won't ever fly American once more I I must go west I'll push.
Gold #6CJY924: Record Locator: EVIXIM Your system wouldn't print boarding move for second leg of vacation. Named Consumer Service: CS informed me I must hold out 24 several hours as a way to print 2nd leg of trip. Knowledgeable CS this was not correct. Was placed on hold: CS came back again and said I used to be right but to wait right until 24 several hours in an effort to print 2nd leg boarding go.
WOW! Wanting to get to your buyer service Section by using cell phone is difficult!! I tried a few unique selection and 1 was disconnected!! Just one variety I was prompted to simply call attempted to have me acquire – not similar flight services. I believe I must return to United.
When you took time to hire capable men and women to work for the airlines then perhaps you wouldn’t be from the monetary wherewithal that you choose to’re dealing with. Perhaps you wouldn’t really need to consistently oversell your seats in order that passengers boycott your airline and use other additional respected and reliable corporations like Southwest or United.
I just wanted to say “thank you” for our nice practical experience with go to website American Airways on our new Las Vegas trip! Everything went smoothly and on time.
What superior is composing your displeasure to this so named “customer service” if nothing at all is finished to address the complaint.
twenty seventh Oct. I flew from Chicago to Manchester on AA54. You utilised a B757 which was totally unsuitable for a 7 hr journey. The seats spec/recline/legroom ended up what I'd count on on a vacation constitution or commuter flight of 1 hour. Also, the studying light-weight did not operate and besides the film there was no channel open for new music.
Very unhappy with A.A. buyer relations. My wife went to Italy for the memorial of her mom and although she was there she acquired bronchitis with ear infection, subsequently the health practitioner encouraged her not to fly prior to one particular 7 days to apparent the infection.
Me and my spouse needed to facial area a servicing problem with the airport, traveling from JFK to MIA (AA2299),due to which we had to change the flight .After outlining the issue on the crimson jacket AA staff, the flight was adjusted, and we had been sure to be seated within the top quality as we had been imagined to on the original flight (my wife is heavily Expecting).
senores American Airways me dirigo a ustedes yo Yolanda Alvarado,mande una nota anterior la cual no se si llego resumo perdi mi conexion saliendo vuelo retrazado 4 minutos tarde que tenia saliendo de Caracas to Miami vuelo 914 code#UQAHQD/AA perdi mi conexion yendo a NY y tuve que acarrear yo con los gastos no es justo que el vuelo se retraso por targeted visitors aereo y yo pague con lodge y comida agradeceria y se me rreconozca lo ocurrido esto ocurrio el dia 23 de Agosto de 2014sin mas agradezco su atencion 201 921 8130 o mi mail gracias